DICK'S Sporting Goods Introduces Coach by DICK'S, an Agentic AI Conversational Experience to Support Athletes at Every Stage
New digital Coach brings DICK'S sport expertise into a tailored athlete experience
Coach by DICK'S extends the trusted expertise found in DICK'S stores into a seamless digital experience within the DICK'S mobile app, delivering tailored guidance rooted in sport, product knowledge and individual athlete needs.
"At DICK'S, we believe sports change lives, and that belief guides how we show up for our athletes," said
Powered by agentic AI and built using Adobe Brand Concierge and DICK'S content and knowledge, Coach by DICK'S delivers immersive conversational experiences that go beyond transactional shopping, guiding athletes using timely, relevant data and adapting to their stated preferences, goals and behaviors.
Through natural conversation, Coach by DICK'S helps athletes:
- Receive tailored product recommendations informed by their sport, level, interests and specific needs
- Access training Pro Tips and product education grounded in DICK'S sport knowledge
- Navigate decisions – from product to services – with confidence through guidance that is expected to evolve alongside their journey and be informed by their behaviors and shared input
"We designed Coach by DICK'S to meet athletes where they are on their sports journey," said
Coach by DICK'S will begin rolling out within the DICK'S mobile app starting in June with expanded capabilities planned over time.
About
Driven by its belief that sports have the power to change lives, DICK'S has been a longtime champion for youth sports and, together with its Foundation, has donated millions of dollars to support under-resourced teams and athletes through the Sports Matter program and other community-based initiatives. Additional information about DICK'S business, corporate giving and employment opportunities can be found on dicks.com, investors.dicks.com, sportsmatter.org, dickssportinggoods.jobs and on Instagram, TikTok, Facebook and X.
Contact:
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