Power restoration efforts ongoing in North Carolina mountains and South Carolina upstate; company provides updated information
- Company working to share updated restoration information with remaining 420,000 customers without power, including those in the hardest-hit communities
-
90% of customer outages in
South Carolina andNorth Carolina will be restored Friday - Crews have repaired more than 2 million power outages in the Carolinas
Editor's note:
Visit the
The hurricane damaged a significant portion of the electric system in the
"We continue to work with a variety of stakeholders to get critical assets – like our vehicles, workers, poles, transformers, wire and more – to the areas where we are restoring power for our customers," said
Power restoration update
Below is the latest storm restoration information by state as of
- In
South Carolina , 219,000 customers in the Upstate remain out of power, as Duke Energy has restored 826,000 customer outages. Customer restoration efforts have benefitted from a crucial collaboration with theSouth Carolina Department of Transportation , as Duke Energy crews made significant progress as roads were cleared of significant storm debris and other obstacles. - We are on track to restore an additional 134,000 customers by Friday evening,
Oct. 4 , with the remaining 85,000 in the hardest-hit areas bySunday, Oct. 6 . - We'll continue to communicate with customers via email, text and outbound call as their site-specific details become available. Customers can also visit dukeenergyupdates.com for the latest updates on their outage.
- In
North Carolina , 201,000 customers in the mountain region remain without power, as Duke Energy has restored 1.1 million customer outages. - We are on track to restore an additional 27,000 customers by Friday evening,
Oct. 4 , with another 69,000 in the hardest-hit areas bySunday, Oct. 6 . - In the areas where catastrophic damage exists – homes can't receive power, and total grid infrastructure damage and lack of access exists – 105,000 customers are without power. We're working closely with the state on plans to address these as quickly as possible.
- We'll continue to communicate with customers via email, text and outbound call as their site-specific details become available. Customers can also visit dukeenergyupdates.com for the latest updates on their outage.
"The
Added Hollifield, "Our thoughts are with those communities who are still without power and other essential services. We're committed to continuing safe restoration until everyone's power is restored."
We encourage those looking to support restoration efforts to join us in donating to
Duke Energy
Duke Energy (NYSE: DUK), a Fortune 150 company headquartered in
Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability, and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear.
More information is available at duke-energy.com and the Duke Energy News Center. Follow Duke Energy on X, LinkedIn, Instagram and Facebook, and visit illumination for stories about the people and innovations powering our energy transition.
24-Hour: 800.559.3853
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SOURCE Duke Energy