Georgia Power restores power to 80% of customers impacted by Hurricane Helene across the state
Restoration efforts progressing in hardest hit areas including
Efforts have intensified to restore power to approximately 278,000 customers who remain without power due to the storm as damage has been cleared and access has improved. Crews continue to converge on and deploy in the hardest hit areas in coastal, eastern and southern
Updated damage estimates illustrating the extensive destruction of Hurricane Helene include:
- 8,000+ power poles that must be repaired or replaced
- 21,000+ spans of wire equivalent to approximately 1000 miles
- 1,500+ transformers
- 3,200+ trees on power lines that must be removed or addressed to restore power
Restoration Status Being Regularly Updated
The company will continue to post updated information throughout the remainder of the restoration process and will make every effort to return power to customers sooner than expected. However, as new damage in previously inaccessible areas becomes apparent, restoration efforts may take longer than originally estimated. Customers are encouraged to check the Outage Map often for the latest information and not rely on possibly inaccurate details they may see from non-company sources.
Preparation, Industry Support Key to Response
All this is part of advance planning and strategy to allow the company to restore power more quickly and efficiently for its customers as soon as weather conditions allow.
The company continues to utilize additional resources from outside of its system including support from
As always, the company encourages customers to keep safety first following Hurricane Helene:
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Watch for
Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it's the law inGeorgia . - Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
- Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
- Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
- Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
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Never attempt repairs to electric service connections. Customers should also note that if their home, including the meter box or mast/connection point, is severely damaged by the storm repairs may need to be made by an electrician before
Georgia Power can reconnect power.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
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Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting
Georgia Power at 888-891-0938. -
Outage Map – Housed within the Outage & Storm Center,
Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times. -
Georgia Power Mobile App – Download the
Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go. - @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.
About
Media Contact:
Georgia Power Media Relations
(404) 506-7676 or (800) 282-1696
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