Georgia Power releases key estimated damage statistics from Hurricane Helene as restoration progress continues
Helene marks most destructive hurricane in company's history; restoration efforts fully underway with ~690,000 customers restored
Crews continue to navigate treacherous conditions including extensive tree and flooding damage, as well as road closures. As of midday Sunday, efforts are fully underway to restore power to approximately 425,000 customers who remain without power due to the storm. Additionally, there is the potential for further damage and power outages that could occur due to the saturated ground and weakened trees.
- 5,000+ power poles that must be repaired or replaced
- 9,000+ spans of wire equivalent to an estimated 425 miles
- 500+ transformers
- 1,500+ trees on power lines that must be removed or addressed to restore power
The company will continue to post updated information throughout the remainder of the restoration process and will make every effort to return power to customers sooner than expected. Customers are encouraged to check the Outage Map often for the latest information and not rely on possibly inaccurate details they may see from non-company sources.
The company continues to utilize additional resources from outside of its system and currently has more than 15,000 personnel engaged in response, including support from
Preparation, Industry Support Key to Response
As always, the company encourages customers to keep safety first following Hurricane Helene:
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Watch for
Georgia Power crews working across the state. If driving, move over one lane for utility vehicles stopped on the side of the road – it's the law inGeorgia . - Watch for downed wires. Downed power lines may be hidden by debris or fallen trees.
- Never touch any downed wire or attempt to remove tree branches from power lines – it can kill.
- Don't step in standing water or saturated ground where downed lines may be present. They could be electrified.
- Avoid chain link fences. They may be electrified by a downed line out of sight and conduct electricity over great distances.
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Never attempt repairs to electric service connections. Customers should also note that if their home, including the meter box or mast/connection point, is severely damaged by the storm repairs may need to be made by an electrician before
Georgia Power can reconnect power.
Tools You Can Use to Stay Connected & Informed
- Outage Alerts – Customers subscribed to our free Georgia Power Outage Alert service will receive personalized notifications and updates via text message. Check that your contact number is up to date to receive the latest information.
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Outage & Storm Center – Available at www.GeorgiaPower.com/Storm, customers can visit this site to check their contact information is updated to receive Outage Alerts, report and check the status of outages, and access useful safety tips and information. Customers can also report and check the status of an outage 24 hours a day by contacting
Georgia Power at 888-891-0938. -
Outage Map – Housed within the Outage & Storm Center,
Georgia Power's interactive Outage Map provides near real-time information, allowing users to see where outages are occurring across the state and track estimated restoration times. -
Georgia Power Mobile App – Download the
Georgia Power mobile app for Apple and Android devices to access storm and outage information on the go. - @GeorgiaPower on X (Twitter) – Follow @GeorgiaPower on X for storm tips, outage updates, customer service and more.
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